01 / Define exactly what you sell
Separate the actual bookable item from optional extras. One vehicle model may represent several units, while another business assigns a specific vehicle immediately. A tour may have several departure times. Document names, descriptions, pricing units and constraints before importing the catalogue. Decide what counts as one listing in your chosen package.
02 / Write down the rules staff already use
The system should not guess your advance-booking cutoff, whether the return day is charged or how maintenance blocks sales. Write examples of a normal booking, a date change and a rejected request with the reason. If staff give different answers, agree a common rule before implementation. The demo uses explicit sample rules; your contract specifies your own.
03 / Choose requests or direct confirmation
If delivery locations or exceptions need individual review, start with staff-confirmed requests. Direct booking becomes appropriate when capacity and conditions are consistently maintained. Never label a request confirmed while it still awaits staff review or a required payment result. The message shown to the customer should match the operational status.
04 / Assign ownership and test failure paths
Name the person who reviews requests, updates prices and approves exceptions. Before launch, try excess quantity, invalid dates, failed payment and simultaneous requests for the final vehicle. Then ask staff to complete a reservation from arrival to completion without developer prompting. Record unclear steps as acceptance issues, not as things to discover with a real customer.
Your working checklist
Tick these off as you prepare. This checklist stays on this page and does not submit information.
This is a project-planning guide. Your business rules and integrations are confirmed in the individual delivery scope.
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