Make every reservation clear, for your guest and your team.

Choose the right reservation model

Booking suits operators who need a person to check the vehicle, delivery point or special conditions before confirmation. It captures a dated request for staff review. Operations adds inventory-aware direct reservation workflows within the agreed scope. The website should tell customers which model applies before they submit.

Dates and quantities have business rules

A vehicle rental consumes inventory across a date range; a tour consumes seats on a departure. We agree the pricing unit, cutoff times and constraints before implementation. The current demo models daily rentals and single-day tours. Hourly hire, child fares and multi-day itineraries need explicit scope rather than assumptions.

Payment and booking status must agree

Decide whether the operator collects a deposit, takes full payment or confirms manually, then connect an eligible provider. Failed payment, abandoned checkout and cancellation need a clear recovery path. Our public demo simulates payment outcomes and never collects card details. Provider activation and charges are separate from the demonstration.

Carry the reservation into service delivery

A confirmed reservation needs the service, dates, meeting point and next steps in one place. Staff use the same record for vehicle handover or a tour manifest. Rescheduling, refunds and exceptions should go through the appropriate person. We agree the customer communication and staff responsibilities as part of the workflow.

What we plan and deliver

• Date and quantity selection
• Agreed pricing rules
• Reservation requests and references
• Staff status views and calendar
• Confirmation and failure states
• Capacity and competing-reservation tests

What we need from you

Catalogue, rates, sellable capacity, pickup/return rules, meeting points, cancellation policy and the person responsible for confirmation.