Good questions.
Clear answers.
Package scope, costs, integrations and workspace access. Search a topic or choose a section below.
Services & scope
Do you only work with travel businesses?
This site demonstrates car rentals, motorbikes and tours so you can inspect specific workflows. Other businesses can send a brief. We assess whether an existing package fits or a custom scope is more appropriate.
Do all packages include Thai and English?
Website packages start with both languages within their stated page allowance. Additional languages are scoped separately, including the page count and content-review responsibility.
How is a request different from direct booking?
A request awaits staff review and confirmation. Direct booking relies on validated rules and available capacity. Booking focuses on requests; Operations adds inventory-aware direct workflows within agreed scope.
Does every package include everything in the demo?
No. The demos show different levels of functionality. Each package has a defined scope. Review the comparison table and final proposal before starting.
Pricing & timing
What do setup and monthly care cover?
Setup covers the scoped design and implementation. Monthly care covers hosting, maintenance and the stated improvement allowance after acceptance. It is separate from advertising and external-provider charges.
Which outside costs should I allow for?
Applicable taxes, domains, advertising, payment processing, LINE or WhatsApp messages and AI usage may apply to your chosen services. These expenses are not activated automatically.
When are project payments due?
The standard proposal is 50% at kickoff, 30% at preview and 20% at handover. Your contract confirms the terms. This site does not collect real online payments.
Does the timeline start before content is ready?
Planning windows start after scope and materials are ready. Content review and provider approval affect the schedule. Outstanding dependencies and decision owners should be recorded.
Demos & integrations
Will trying a reservation charge me?
No. The demo uses synthetic records and simulated payment outcomes. It takes no card details and sends no real operator reservation. Demo workspaces are isolated by browser session.
Is the demo concierge a live AI model?
Yes. The concierge uses Claude to answer free-text questions using our synthetic catalogue. Sending a question shares your message and recent conversation with Anthropic. It cannot make real bookings or payments. The separate handoff button creates a sample operations event. Client deployments still require business-specific knowledge and testing.
When can LINE and WhatsApp be connected?
Once suitable business accounts, permissions and provider approvals are available. We define messaging behavior, escalation and costs before activation.
Can existing inventory be imported?
A scoped service covers up to 500 clean rows. Fields, identifiers, rates and duplicates are reviewed first. Complex historical data and legacy APIs require a separate assessment.
Clients & partners
How do I track a brief in the portal?
Create an account or sign in before submitting. The request is linked to your account and shows team-posted stages and messages. Anonymous requests are not automatically attached based on an email address.
Do portal messages send automatic emails?
Messages currently persist in the portal without automatic email notifications. Check the workspace and use thai@zeismo.com when you need to coordinate directly.
How is partner commission calculated?
Approved partners may earn 8% of eligible collected net setup fees under the terms. Taxes, pass-through expenses, monthly care and refunds are excluded. Collection and approval precede a payout record.
Is there a staffed Thai office?
Delivery starts remotely. We do not claim an office or field team that has not been established. Local visits and employment arrangements require a specific agreement.